What is START?

The Skills, Tasks, and Results Training Program, developed by the American
Hotel & Lodging Educational Institute (AHLEI),
It is a curriculum designed to give learners actual industry skills needed
to secure a long-term career in the lodging industry.

This program covers 12 of the major line-level positions in the hospitality
industry and teaches the skills and tasks necessary to do each job.

In addition, the student learns about the lodging industry,
guest service, professionalism, safety and much more!

Learners will be exposed to guest speakers from the industry,
field trips to hotels, resume building and mock interviews.

Program Benefits for Learners
Provides specific skills and knowledge
leading to professional certification
Prepares students for entry-level lodging positions
Promotes confidence and positive work ethics
Provides smooth transition to higher-level hospitality

A START certification guarantees an interview with Belterra, Rising Star or
Hollywood Casinos! (Must be 21 years of age to apply at Hollywood)

Call for available class dates.
In the following:

Food & Beverage
Banquet Set Up
Front Desk
Bell Services
Guest Services
and More...
START Brochure